ROOTONIX., LTD. (the “Company”) understands the importance of protecting customer’s personal information, and will observe the Act on the Protection of Personal Information (the “Act”) and endeavor to treat and protect personal information in an appropriate manner in accordance with this Privacy Policy (the “Privacy Policy”).
With respect to treatment and protection of personal information in each application service provided by the Company, the supplemental explanation shall be set forth in the relevant terms of use, etc. of each application service.

1. DEFINITION
In the Privacy Policy, personal information shall mean “personal information” defined in paragraph 1 of Article 2 of the Act, i.e. the information regarding a living individual which can identify a specific individual by name, date of birth or other description contained in such information (including information which may be easily referred to other information and will thereby enable identification of a specific individual).

2. PURPOSE OF USE
The Company shall use customers’ personal information for the following purposes:

(1) provision and announcement with respect to the Company’s services;
(2) responses to customer inquiries;
(3) investigation and analysis with respect to the utilization status of the services, etc.;
(4) improvement of the services and development of new functions and services, etc.;
(5) operation and management of seminars and events, etc.;
(6) recruitment for persons who apply to the Company’s recruitment process; or
(7) other purposes related to the above purposes.

3. CHANGE OF PURPOSE OF USE
The Company may change the purpose of use of personal information to the extent that the purpose of use after the change is reasonably deemed duly related to the original purpose of use.
When the purpose of use has been changed, the Company shall notify the customer of, or publicly announce the purpose of use after the change.

4. RESTRICTION ON USE
The Company shall not use personal information, without the consent of the relevant customers, beyond the scope necessary for the achievement of the purpose of use, unless permitted by the Act or other laws or regulations; provided, however, that this provision shall not apply if:

(1) the use of personal information is based on laws and regulations;
(2) the use of personal information is necessary for the protection of the life, body or property of an individual and it is difficult to obtain the consent of the relevant customers;
(3) the use of personal information is especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the relevant customers; or
(4) the use of personal information is necessary for cooperating with a national government, a local government, or a person or entity entrusted thereby in executing the affairs prescribed by laws and regulations and acquisition of the consent of the relevant customers may impede the execution of the affairs concerned.

5. PROPER ACQUISITION
The Company shall acquire personal information by a proper means, and shall not acquire it by a deception or other wrongful means.

6. SECURITY CONTROL
The Company shall sufficiently and appropriately supervise the Company’s employee to ensure the security control of personal information against the risk of loss, destruction, alteration or leakage.
When the Company entrusts a third party with the handling of personal information in whole or in part, the Company shall sufficiently and appropriately supervise the third party to ensure the security control of personal information.

7. PROVISION TO THIRD PARTIES
The company does not provide personal information to third parties without the customer's prior consent. However, exceptions apply where permitted by law. The following cases are not considered third-party provision:

(1) When the company entrusts a third party with the processing of personal information
(2) When personal information is transferred due to business succession
(3) When joint use is permitted by law
(4) When the user has given prior consent

8. DISCLOSURE
In cases where the Company is requested by a customer to disclose the personal information under the Act, the Company shall, after confirming that the request is made by the principal, disclose the personal information to the customer without delay.
(In cases where the Company does not have such personal information, the Company shall notify the customer to that effect); provided, however, that this provision shall not apply to cases where the Company is not obliged to disclose such personal information under the Act or other laws or regulations.

9. CORRECTION, ETC.
In cases where the Company is requested by a customer to correct, add or delete the personal information under the Act on the ground that such personal information is contrary to the fact, the Company shall, after confirming that the request is made by the principal, make a necessary investigation without delay.
On the basis of the result, correct, add or delete the personal information and notify the customer to that effect.

10. DISCONTINUANCE OF THE USE, ETC.
In cases where the Company is requested by a customer to discontinue using or to erase the personal information under the Act, the Company shall, after confirming that the request is made by the principal, discontinue the use of or erase the personal information without delay and shall notify the customer to that effect.

11. USE OF COOKIES AND OTHER TECHNOLOGIES
Cookies or similar technologies may be used in the Company’s service.
Such technologies help the Company to recognize the status of use of the Company’s service, etc. and contribute improvement of the service.

12. PROCEDURES AND METHODS FOR DESTROYING PERSONAL INFORMATION
In principle, the company promptly destroys personal information once the purpose of its collection and use has been achieved.

13. CONTACT
With respect to requests for disclosure, etc., comments, questions, complaints and other inquiries regarding the handling of personal information, please contact the following.

Seoul Songpagu Songpa-daero 201, Tera Tower2 B-1312
ROOTONIX., LTD. Email: support@rootonix.com
Please note that the Company shall receive the contacts from 10:00 to 19:00 on weekdays.

14. CONTINUOUS IMPROVEMENT
The Company shall endeavor to review timely the status of the operation regarding handling of personal information and to improve such operation continuously.
The Company may amend this Privacy Policy as necessary.

Supplementary Provisions (Effective Date & Revision Date)
These terms have been in effect since December 1, 2022.
Revised on February 5, 2025.