monadoo OF USE

PLEASE READ THE FOLLOWING TERMS OF USE (“AGREEMENT”) CAREFULLY BEFORE USING THE SERVICES (AS DEFINED BELOW) OFFERED BY ROOTONIX Co., Ltd. (“US”, “WE”, “OUR” “MONADOO” or “ROOTONIX”).
THIS AGREEMENT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE MONADOO SOFTWARE EMBEDDED WITHIN THE MONADOO DEVICE, THE MONADOO SUBSCRIPTION SERVICE(S) USED IN CONJUNCTION WITH THE MONADOO DEVICE(S) (“SUBSCRIPTION” OR “MEMBERSHIP”), AND THE SERVICES, FEATURES, CONTENT, WEBSITES (OR OTHER LINKED PAGES) OR APPLICATIONS OFFERED, FROM TIME TO TIME, BY ROOTONIX IN CONNECTION THEREWITH (COLLECTIVELY, THE “SERVICE(S)”).
THESE TERMS COVER IMPORTANT INFORMATION ABOUT SERVICES PROVIDED TO YOU AND ANY CHARGES AND AMOUNTS WE BILL YOU.
THESE TERMS INCLUDE INFORMATION ABOUT FUTURE CHANGES TO THESE TERMS AND AUTOMATIC RENEWALS.

"YOU” AND “YOUR” REFER TO THE PERSON ACCESSING OR USING THE SERVICES, (I) REPRESENT AND WARRANT THAT YOU ARE AN AUTHORIZED REPRESENTATIVE OF THE ENTITY WITH THE AUTHORITY TO BIND THE ENTITY TO THIS AGREEMENT, AND (II) YOU AGREE TO THIS AGREEMENT ON THE ENTITY’S BEHALF.

BY ACCESSING AND USING THE SERVICE IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT AND THE MONADOO PRIVACY POLICY (WWW.MONADOO.COM/PRIVACY) (THE “PRIVACY POLICY”), WHICH IS INCORPORATED INTO THIS AGREEMENT BY THIS REFERENCE.
IF YOU DO NOT ACCEPT THIS AGREEMENT AND THE PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THE SERVICES.

1. INTRODUCTION

The MONADOO Membership includes a free MONADOO Device, plus access to the MONADOO app, which provides scalp scanning, scalp analyzation, expert insights, and personalized recommendation.
MONADOO offers two Membership options – 12-Month (Annual), and 24-Month.
Pricing information for each Membership can be found at join.MONADOO.com.

The Services allow you to scan, analyze your scalp and recommend product collected by the MONADOO Device.
The Services are provided to you by ROOTONIX.
So that we may safely and responsibly manage our website and mobile applications for all of our users, your use of the Services is subject to this Agreement and the Privacy Policy.
ROOTONIX may modify this Agreement, the Privacy Policy, Content and/or the Services at any time and such modification will be effective upon posting such modifications to the Services.
By continuing to access or use the Services after such modification, you are agreeing to be bound by the modified Agreement, Privacy Policy, Content and/or the Services, as applicable.
This Agreement will apply to your use of the Services in conjunction with a Membership.

2. REGISTRATION

In order to use the Membership, you must subscribe, pay any applicable subscription fees (“Membership Fees”) as and when due, and create an account (“Account”).
You agree to provide true, accurate and complete information and keep your Account information current and updated.
You shall not select or use as a store name (i) a name of other business place with the intent to impersonate them or (ii) a name subject to any rights of a person other than yourself without appropriate authorization.
You are solely responsible for any and all activities that occur under your Account or password, and for keeping your Account password confidential and secure.
You may never use another person’s account or registration information for the Services without permission.
You agree to notify us immediately of any change in your eligibility to use the Services, breach of security or unauthorized use of your Account or password.
You should never publish, distribute or post login information for your Account.
You shall have the ability to delete your Account, either directly or through a request made to one of our employees.
ROOTONIX will not be liable for any loss or damage arising from your failure to comply with this Section.

3. ELIGIBILITY

You represent and warrant that you are at least 13 years of age, provided that if you are under the legal age to form a binding contract in your jurisdiction, your use of the Services is subject to requirements of parental consent, in which case:
(i) your supervising parent or legal guardian is considered the user under this Agreement and is responsible for any and all activity; and
(ii) you represent that your parent or legal guardian has reviewed and agreed to this Agreement and the Privacy Policy.
If you are under age 13, you may not, under any circumstances or for any reason, use the Services.
We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time.
The right to access the Services is revoked where this Agreement or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation.

4. USE OF THE SERVICES

MONADOO software, text, graphics, images, video, audio, data, and other technology and material are made available to you through the Services (collectively referred to as the “Content”).
The Services and Content include proprietary and third-party advanced technologies, such as artificial intelligence, machine learning systems, and similar technology and features (together, “AI Technology”).
AI Technology made available in the Services includes AI analysis and personalized recommendation.

5. TERMINATION

Unless otherwise prohibited by law, and without prejudice to ROOTONIX’s other rights or remedies, ROOTONIX shall have the right to immediately terminate:
(i) your Membership if you breach any of the terms of this Agreement and
(ii) any of the Services, in our sole discretion at any time.
If you are not in breach of this Agreement, we will provide you with a pro rata refund of any Membership Fee paid by you in advance reflecting the period where you did not benefit from the terminated Services as a result of such termination.

6. SUPPORT

You shall receive the support and maintenance, if any, as set forth in our FAQs or as provided with your Subscription.

7. USER CONTENT

When you use the Services, your User Content may be shared with other organizations as more fully described in our Privacy Policy.
You consent to such sharing, and acknowledge and agree that we are not responsible for any use or disclosure of your information by such organizations.
You also grant each user of the Services a non-exclusive license to access your User Content through the Services, and to use, reproduce, distribute, prepare derivative works of, display, publish, and perform such User Content as permitted by the functionality of the Services, provided that you have enabled such access through your account settings.
We may retain copies of all User Content for backup, security, or maintenance purposes, or as required by law.

8. NO MEDICAL ADVICE

MONADOO PROVIDES THE SERVICES FOR YOU TO MANAGE, AND RECOMMEND CARE-RELATED INFORMATION.
THE SERVICES AND ANY RESULTS OR CONTENT DISPLAYED VIA THE SERVICES, WHETHER PROVIDED BY MONADOO OR THIRD PARTIES, DO NOT PROVIDE MEDICAL ADVICE AND ARE NOT INTENDED TO BE A SUBSTITUTE FOR:
(I) ADVICE FROM YOUR DOCTOR OR OTHER MEDICAL PROFESSIONALS, OR ANY DIAGNOSIS OR TREATMENT OR
(II) A VISIT, CALL OR CONSULTATION WITH YOUR DOCTOR OR OTHER MEDICAL PROFESSIONALS.
THE SERVICES DO NOT AND ARE NOT INTENDED TO TREAT OR PREVENT ANY MEDICAL CONDITION.
ALL CONTENT AVAILABLE THROUGH THE SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY.
USE OF THE SERVICES, OR COMMUNICATION WITH US VIA THE INTERNET, E-MAIL OR OTHER MEANS, DOES NOT CREATE ANY DOCTOR-PATIENT RELATIONSHIP.
IF YOU HAVE ANY HEALTH-RELATED QUESTIONS, PLEASE CALL OR SEE YOUR DOCTOR OR OTHER HEALTHCARE PROVIDER.
YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING MEDICAL ADVICE BECAUSE OF ANY CONTENT PRESENTED ON THE SERVICES, AND YOU SHOULD NOT USE THE SERVICES OR ANY CONTENT ON THE SERVICES FOR DIAGNOSING OR TREATING A SERIOUS HEALTH PROBLEM.
YOU SHOULD ALWAYS CONSULT A QUALIFIED AND LICENSED MEDICAL PROFESSIONAL PRIOR TO BEGINNING OR MODIFYING ANY DIET, EXERCISE, CONSULTATIONS, OR TRAINING PROGRAM.
YOU AGREE THAT YOUR EXERCISE ACTIVITIES CARRY CERTAIN INHERENT AND SIGNIFICANT RISKS OF BODILY INJURY, DEATH OR PROPERTY DAMAGE, AND THAT YOU VOLUNTARILY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH THESE ACTIVITIES.

9. PAYMENT OF FEES

a. Fees.
You agree to pay (i) the Membership Fees as described in this Agreement and during the purchase and payment process; and (ii) the non-refundable Initial Membership Fee (as described above).
Any payment terms presented to you in the process of obtaining your Membership are deemed part of this Agreement and are incorporated herein by reference.

b. Billing.
We may collect payments from you directly or we may use a third-party payment processor (“Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for your Membership.
The processing of payments by a Payment Processor will be subject to the terms, conditions and privacy policies of such Payment Processor in addition to this Agreement.
We are not responsible for any errors by a Payment Processor.

c. Payment Method.
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method.
If we, through a Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

d. Recurring Billing.
The Membership payment terms may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you.
By choosing a recurring payment plan, you acknowledge that such Membership Fees have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.

e. Current Information Required.
YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT.
YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE.
CHANGES TO SUCH INFORMATION CAN BE MADE AT MY PAGE AT HTTPS://APP.MONADOO.COM.

f. Auto-Renewal.
The Membership will be automatically extended for successive 12-month periods in the event you have purchased either an annual or 24-month Membership.

10. INDEMNITY

You agree to defend, indemnify, and hold us and our subsidiaries, affiliates, officers, agents, suppliers, employees, partners and licensors harmless from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from:
(i) your User Content,
(ii) your breach of this Agreement,
(iii) your uploading of, access to, connection to, or use or misuse of the Content or the Services, or
(iv) your violation of law.

11. AI TECHNOLOGY

AI Technology is new and evolving.
AI Technology allow users to submit queries or other prompts, and the AI Technology will generate and return to you content, recommendations, data, or other information through the Services (“Output”).

12. DISCLAIMER OF WARRANTY

EXCEPT AS STATED IN SECTION 17, THE SERVICES AND CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF ANY KIND.

13. LIMITATION OF LIABILITY

IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION).

14. CHANGES TO SERVICES

The Services may change over time.
We may suspend or discontinue any part of the Services, or we may introduce new features or impose limits on certain features or restrict access to parts or all of the Services.

15. GENERAL

a. Assignment.
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

b. Governing Law; Venue.
This Agreement shall be governed by the substantive laws of the Republic of Korea, without regard to its conflict of law provisions.

17. CONTACT

If you have any questions regarding the Services, please contact MONADOO via contact support@rootonix.com or call +82-70-7796-0101.

18. WARRANTY AND RETURN POLICY

Our Thirty (30) Day Return Policy
If you are unhappy or unsatisfied with your MONADOO Device or the Services, you may cancel your Membership and return your MONADOO Device (at your own cost) within thirty (30) days of receipt for a full refund.

19. UPGRADE POLICY

Payment of a one-time fee to upgrade or replace your MONADOO Device will not change the terms of your Membership to the Services.

If an upgraded or replacement MONADOO Device is provided to you as part of a Membership renewal offer then the new Membership period will begin immediately upon purchase and remaining days in your current Membership, if any, will be appended to your account.